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Navigating the New Normal: Developing Digital Skills for a Hybrid Workplace

September 25, 20233 min read

Introduction

After nearly two years of grappling with the Covid pandemic, the world is slowly but surely returning to normal. However, for many organisations, the pandemic has fundamentally changed the way they operate, with many moving towards a hybrid work model that combines both remote and in-office work.

While the hybrid model has its benefits, such as increased flexibility and reduced overhead costs, it also presents new challenges, particularly for those who may not have experience working remotely or using digital tools to collaborate with colleagues. To be successful in this new normal, it is essential for professionals to develop the digital skills necessary to navigate a hybrid workplace.

Challenges of a Hybrid Workplace

One of the most significant challenges of a hybrid workplace is communication. When employees are working from different locations, it can be difficult to ensure that everyone is on the same page. For example, in a traditional office setting, it's easy to walk over to a colleague's desk and have a conversation about a project. In a hybrid workplace, however, that conversation may need to take place over email or a video call.

Another challenge is managing productivity. Working from home can be distracting, and employees may struggle to find the motivation to stay focused on work tasks. Additionally, the lack of structure and routine that comes with working in an office can make it difficult for employees to establish a work-life balance.

Digital Skills for Remote Working

To be successful in a hybrid workplace, professionals need to develop digital skills that allow them to effectively communicate and collaborate with their colleagues. Here are some of the most essential skills:

1. Video Conferencing: Video conferencing tools like Zoom and Microsoft Teams have become essential for remote work, allowing teams to meet virtually and collaborate on projects. Knowing how to use these tools effectively is essential for successful remote work.

2. Cloud Storage: Cloud storage platforms like Dropbox and Google Drive allow teams to share and access documents from anywhere, making collaboration easier than ever. Professionals should know how to use these platforms to manage their work files effectively.

3. Project Management Tools: To manage productivity in a hybrid workplace, project management tools like Trello and Asana can help. These platforms allow teams to track tasks and deadlines, ensuring that everyone is on the same page and projects are completed on time.

4. Time Management: When working from home, it can be easy to get distracted and lose track of time. Knowing how to manage time effectively is crucial for staying on top of work tasks and maintaining a work-life balance.

5. Data Analysis: As businesses rely more on digital tools and data to make strategic decisions, professionals with data analysis skills are in high demand. Remote work requires the ability to work with data from various sources, and tools like Excel, Power BI, or Google Data Studio are becoming increasingly important in a hybrid work environment.

6. Cybersecurity: With more people working remotely, cybersecurity has become an even more significant concern. Professionals need to know how to keep their devices and data secure, particularly when working from home or public Wi-Fi networks.

Conclusion

As we move towards a hybrid work model, professionals must develop the digital skills necessary to succeed in this new normal. Effective communication and collaboration are essential for remote work, and mastering tools like video conferencing, cloud storage, and project management can make all the difference. Additionally, time management skills and cybersecurity knowledge are critical for a successful remote work experience.

The pandemic has brought about new opportunities for innovation and growth. By embracing the benefits of a hybrid work model and developing the digital skills required to navigate this new way of working, professionals can thrive in their careers. With the right mindset and a willingness to adapt to change, the future of work is bright and full of potential.

Next Steps

Check out our affordable Advanced Employability Course to help you be ready for your next workplace.

Content Creator

Manjoori Ganguly

Content Creator

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