Introduction

Entering the workforce can be a daunting experience, especially if you have no prior experience in the corporate world. However, having the right mindset can help you navigate the labyrinths of what may seem a daunting world. Couple that with certain work skills and you are ready to succeed in any workplace, regardless of your job or industry. One of the most important of these skills is emotional intelligence.

Emotional intelligence, also known as EQ, is the ability to recognize and manage your own emotions, as well as the emotions of others. It involves being aware of your own feelings, as well as the feelings of those around you, and using this awareness to guide your actions and interactions with others.

Research has shown that emotional intelligence is a crucial factor in workplace success. A study conducted in the field of EQ development found that 90% of top performers in the workplace possess high levels of emotional intelligence, while yet another study  found that individuals with high levels of EQ are more likely to be promoted into leadership positions.

Why is emotional intelligence so important in the workplace?

Improved communication: Emotional intelligence helps you communicate more effectively with others. By being aware of your own emotions and those of others, you can tailor your communication style to be more effective and empathetic.

Better teamwork: When you understand the emotions and perspectives of your teammates, you can work more effectively together. EQ can help you build stronger relationships with your coworkers, leading to better collaboration and teamwork.

Increased resilience: Emotional intelligence can help you cope with stress and setbacks in the workplace. By understanding your own emotions and being able to regulate them, you can maintain a positive attitude and overcome obstacles more easily.

How does Emotional Intelligence work itself out in the workplace?

Active listening: Those with high EQ will be able to actively listen to their colleagues, showing genuine interest in their ideas and concerns. They may ask thoughtful questions to clarify their understanding and will avoid interrupting or dismissing others.

Managing stress: Individuals with high emotional intelligence will be able to manage stress and pressure effectively. They may take breaks when needed, practice mindfulness techniques, or seek support from others when necessary.

Conflict resolution: When conflicts arise, someone with high emotional intelligence will be able to remain calm and respectful. They will be able to empathize with the other person's perspective, seek to understand their concerns, and work towards a mutually beneficial solution.

Adaptability: People with high emotional intelligence are often able to adapt to changing circumstances and new information. They may be able to pivot quickly, when necessary, embrace new ideas, and remain open-minded.

Teamwork: Those with high emotional intelligence are often great team players. They will work collaboratively, share credit with others, and celebrate the successes of the team.

Tips to equip you to deal with a new workplace and develop your emotional intelligence

Practice self-awareness: Take time to reflect on your own emotions and how they impact your behaviour. Pay attention to how you react in different situations and try to identify patterns in your behaviour.

Develop empathy: Try to understand the perspectives and emotions of others. When you interact with your coworkers, put yourself in their shoes and try to see things from their point of view.

Communicate effectively: Use your emotional intelligence to communicate more effectively with others. Tailor your communication style to be more empathetic and listen actively to what others are saying.

Seek feedback: Ask your coworkers and supervisor for feedback on your emotional intelligence and how you can improve. Be open to constructive criticism and use it as an opportunity to grow.

Conclusion

Remember, developing emotional intelligence takes time and practice. Don't be too hard on yourself if you make mistakes along the way. The important thing is to keep working on it and continue to grow your EQ. Emotional intelligence is a crucial skill for success in the workplace. By developing your EQ, you can improve your communication, teamwork, and resilience, and set yourself up for long-term success in any job or industry. Good luck for the future!

Next Steps

Check out our affordable Advanced Employability Course for a whole section on Mindsets and how to develop your EQ.